Consumer Perceptions of Aircraft Safety Scale (C-PASS): An Empirically Developed Scale for American Consumers

By Stephen Rice, Scott Winter, Rian Mehta, Renee Winter and Ayu Rice.

Published by The International Journal of Technology, Knowledge and Society

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Safety is one of the most important constructs in aviation, and has been researched widely in the past few decades. While there are safety scales developed for other fields, we do not know of any scale that has been validated for the purpose of having consumers provide ratings of aircraft safety. The current study seeks to fill this gap in the literature by presenting evidence for a valid and reliable scale that can be used to rate the safety of commercial aircraft. We had consumers assist in providing items for the scale and subsequently narrow those items down to nine statements for the final scale. We then used factor analysis and reliability tests to provide evidence for a valid and reliable scale. Lastly, we demonstrate the discriminability of the scale when comparing different commercial aircraft. In this paper, we discuss the detailed methodology that we used to develop this scale.

Keywords: Aircraft, Safety, Scale, Valid, Reliable

The International Journal of Technology, Knowledge and Society, Volume 13, Issue 2, June 2017, pp.39-47. Article: Print (Spiral Bound). Article: Electronic (PDF File; 636.638KB).

Dr. Stephen Rice

Associate Professor, College of Aeronautics, Florida Institute of Technology, Melbourne, Florida, USA

Dr. Scott Winter

Assistant Professor, College of Aeronautics, Florida Institute of Technology, Melbourne, Florida, USA

Rian Mehta

Graduate Student, College of Aeronautics, Florida Institute of Technology, Melbourne, Florida, USA

Dr. Renee Winter

Full-Time Faculty Member, College of Doctoral Studies, Grand Canyon University, Phoenix, Arizona, USA

Ayu Rice

Student, Psychology Department, Florida Institute of Technology, Melbourne, Florida, USA